| FOR IMMEDIATE RELEASE March 4, 2003 Release # 03-088 |
IBM Recall Hotline: (866) 644-3155 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Scott Wolfson, (301) 504-7051 |
CPSC, IBM Announce Recall to Repair Computer Monitors
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), IBM, of Armonk, N.Y., is voluntarily recalling to repair 56,000 computer monitors. The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.IBM has received five reports of monitors overheating and smoking, including one report of minor property damage. No injuries have been reported.
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units, which were manufactured in China and Malaysia.
IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors from June 1997 through December 1998 for about $370.
Consumers should stop using these monitors immediately and contact the IBM Repair Center at (866) 644-3155 between 9 a.m. and 7 p.m. ET Monday through Friday for a free inspection and repair or replacement. For more information, consumer can log on the company's website at www.ibm.com/pc/g51recall
