| FOR IMMEDIATE RELEASE May 3, 2001 Release # 01-140 |
Dell Recall Hotline: (877) 237-3355 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Scott Wolfson, (301) 504-7051 Dell Media Contact: Tom Kehoe, (512) 725-0281 |
CPSC, Dell Computer Corp. Announce Recall of Notebook Computer Batteries
WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Computer Corp., of Austin, Texas, is voluntarily recalling about 284,000 batteries used in notebook-style personal computers. These batteries can overcharge, causing them to become very hot, release smoke, and possibly catch fire.Dell has received one report of a battery overcharging, resulting in minor property damage. No injuries have been reported.
The recalled batteries were sold in Dell Inspiron 5000 and 5000e notebook computers and sold separately for use in both of these systems. The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module" are printed on the top of the batteries. An identification number is written on a colored sticker at the rear of the battery. Those batteries that have colored stickers containing either the number "99" or the series "00 51" or less, and the letter "P" in the first line, are being recalled.
Dell sold these batteries nationwide through catalogs and over the Internet from January 2000 through March 2001. The computers with these batteries were sold for between $2,100 and $3,100, and individual batteries were sold for between $100 and $130.
Consumers should stop using these batteries immediately and call Dell toll-free at (877) 237-3355 or go to Dell's website at www.dell.com to order a free replacement battery. Consumers also can write to the company at Dell Computer Corporation, RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682.
In October 2000, CPSC announced a recall of Dell Notebook computer batteries for the Inspiron 3700 and 3800 systems.
