Note: telephone number change.
FOR IMMEDIATE RELEASE
Originally issued October 1, 1998 Last revised February 4, 2003
Release # 99-001
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Company Phone Number: (800) 531-0039
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Kim Dulic, (301) 504-7058
Philips Contact: Jill Greenman, (770) 821-2400
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CPSC, Philips Consumer Electronics Company Announce Recall to Repair Philips Magnavox Home Audio Theatre Systems
WASHINGTON, D.C. - In cooperation with the U.S. Consumer
Product Safety Commission (CPSC), Philips Consumer
Electronics Company, of Atlanta, Ga., is recalling 25,500
Philips Magnavox home audio theatre systems for free repair.
The system's speaker voice coil can overheat and lead to a
speaker fire, presenting a fire hazard to consumers.
Philips has received four reports of speaker fires, with one
resulting in scorched carpeting. No injuries have been
reported.
Only Model MX920 Philips Magnavox home audio theatre
systems are being recalled. The model number is prominently
displayed on both the front of the receiver cabinet and on a
rear label in the upper left corner when looking at the back
of the receiver. The MX920 system includes a surround sound
stereo receiver, a subwoofer, a center channel speaker, two
surround-sound speakers and two front (left/right)
loudspeakers.
Major national superstores and departmentstores, such
as Best Buy, Kmart, Lowes, Montgomery Ward, Service
Merchandise and Walmart, sold the Model MX920 systems
nationwide from June of 1997 through August 1998 for about
$350.
Consumers should stop using the systems immediately and
call Philips toll-free at (800) 531-0039 between 9 a.m. and
7 p.m. EDT Monday through Saturday for instructions on
receiving the free repair. Consumers also may write the
company at Philips Consumer Electronics Company, Old Andrew
Johnson Highway, P.O. Box 555, Jefferson City, TN 37760.
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