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FOR IMMEDIATE RELEASE
October 08, 2004
Release #05-004
Dell Recall Hotline: (800) 418-8590
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908


CPSC, Dell Inc. Announce Recall of AC Adapters for Notebook Computers

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of product: AC adapters used with notebook personal computers

Units: About 990,000

Manufacturer: Delta Electronics Inc., of Taipei, Taiwan

Importer/Distributor: Dell Inc., of Round Rock, Texas

Hazard: The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.

Incidents/Injuries: : Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.

Description: The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer:

  • Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port.
  • Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station.
  • Precision: M40
The recalled adapters have the words “DELL” and “P/N 9364U,” P/N 7832D” or “P/N 4983D” printed on the back of the unit.

Sold through: Dell’s Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.

Manufactured in: China.

Remedy: Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Do not use any recalled adapters. Dell will send consumers with recalled adapters a free replacement adapter.

Consumer Contact: Consumer should call Dell at (800) 418-8590 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell’s Web site at www.delladapterprogram.com or write to the company at Dell Inc., 9701 Metric Blvd., Austin, TX 78758, Attn: Adapter Program

Picture of Recalled AC Adapter

Picture of Notebook Computer



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