FOR IMMEDIATE RELEASE
May 10, 2001
Release # 01-152
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Canon U.S.A Recall Hotline: (888) 280-7858
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7051
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CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines
WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety
Commission (CPSC), Canon U.S.A. Inc., of Lake Success, N.Y., is
voluntarily recalling about 60,000 Faxphones. The Faxphones are
combination plain-paper copiers and facsimile machines. A component
failure can cause the Faxphone to catch on fire.
Canon U.S.A. received five reports of Faxphones catching on fire and
causing damage to the machines. No injuries have been reported.
The recall involves Canon Faxphones with model number B640. "FAXPHONE
B640" is written on the front of the machines. The units being recalled
have serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999, and
YKK02001 to YKK20000. The serial number is printed on a silver label
located on the back of the machines.
Electronics, office products and computer stores nationwide sold
these machines from October 1999 through May 2001 for between $130 and
$200.
Consumers should stop using the Faxphones immediately, and contact Canon
U.S.A. Inc. to get a free replacement Faxphone. For more information,
consumers should call Canon at (888) 280-7858 between 8 a.m. and 12 a.m.
ET Monday through Friday, and between noon and 8 p.m. ET Saturday, or
visit Canon's web site at www.cusa.canon.com/consumer.
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